FREQUENTLY ASKED QUESTIONS

what would you like to know?

What website platform do you recommend?

We design in the Wix platform and absolutely love it. We’re certified “Wix Experts” and have extensive experience not only designing websites, but also making sure they are responsive for mobile and are utilizing important SEO elements. We also work within Worpdress and can design on that platform as well. However, we are not developers so with Wordpress, we’d need to pass your design off to a developer who can code our design into a functioning website.



I know I’ll need a website, should I purchase my domain name now?

There is no need to purchase your domain name on your own. We will include your domain name with your design package so we don’t want you to waste your money pre-purchasing one. But, if you do already own one, we are happy to transfer the domain name you own to the website we create for you.



I already have a website, can you update it for me?

Usually! Before we commit, we will ask for your credentials so we can log in and take a look at your site. If we’re able to make the changes you need, we’ll gladly give you a quote and get working on it!



How do you accept payment?

We accept payment via an ACH e-check or credit card. We can also accept PayPal and personal or business checks (made out to Peanut Butter Creative). We are happy to create a payment plan for you if needed!



How many initial designs will you provide me with?

We will present one complete concept. It’s our job as designers to dive deeply into your brand, create multiple ideas and present the strongest concept we develop. We take everything you’ve told us in your questionnaire to not only design for you, but to recommend the route going forward that will be most successful for your company. Our goal is to design your branding in a way that attracts your dream clients and allows you to feel confident and professional.



What file types will I receive for my logo and other branding elements? Will I be able to change the colors/fonts/shapes later on my own?

You will receive an PDF (vector), JPG and PNG (transparent background) for each logo element (main logo, variation and submarks). You won’t be able to change any aspect of the logo itself later on however, we’re always here if you need help with adjustments down the road.



Main logo, variation and submarks? What are you talking about?

Good question! Your main logo is the design element we will create for you first and it’s the key piece of your branding that you will likely use most often. However, it might not be the right fit (aesthetically or spatially) for every situation. That’s why we also provide you with a variation of your main logo and at least one submark. The variation is typically very similar to the main logo you’ve decided on but in an alternate color or orientation, allowing for additional uses. The submark is a smaller version of your main logo that you can use in thumbnail image spaces or other small areas where your logo doesn’t quite fit.



Click here to see a sample logo board to get a better idea of what you’ll receive!

Click here to see a sample logo board to get a better idea of what you’ll receive! (LUSH + LIVELY BOARD) Tip! When comparing designers, check to see what you’ll receive in your final branding package as many designers focus solely on your logo and don’t include the additional elements noted here.



I saw this logo and want the same thing, but with my company/name, can you do that?

No, we can’t. It’s important to us to differentiate your brand from any others (and hopefully that’s important to you, too!) Plus, it’s wrong and illegal.



Who owns the copyright for work Peanut Butter Creative has done for me?

Copyright is yours upon receipt of final payment. We do, however, reserve the right to use any work for promotional purposes and you are not allowed to resell the logo and/or other elements that we create for you to anyone else.



Will I be able to update my website on my own?

Absolutely! We don’t want you to have to rely on us or any other designer for routine changes you need to make to your site, like adding photos or updating text. So, we will provide you with a user login at the completion of your website design. We will also retain a login so if you need changes that you don’t feel comfortable making on your own, let us know and we will be happy to help!